Who is Travelworld?
Travelworld is a powerful and profitable force in the retail travel industry.
We are pursuing a reputation for being a sophisticated and contemporary operator. Our approach to customer relationships, whether electronically or physically, ensures customers thoroughly enjoy the style in which their pre trip experience is delivered.
Travelworld is a franchise group owned by Jetset Travelworld Ltd, Australia's largest travel agency group.
Our size brings enormous benefits to customers and franchisees. We have special arrangements with the best wholesale travel companies around the world ensuring you get the best value and the best product.
The Travelworld Group began in 1977 and was partly owned by Queensland Newspapers. The amalgamation of Travelworld Pty Limited, National World Travel and
The Group's development strategy is to continue to build the brand by acquiring existing travel centres and assisting to establish business owners in new centres.
Travelworld delivers a browsing and shopping experience that provides a unique market position.
Travelworld is creating the company you've always wanted to be part of.
What can you expect from Travelworld?
...fun, innovative and profitable...
Travelworld travel centres provide advice, information and bookings for airfares, holidays, business trips, accommodation, car hire, travel insurance and package tours to anywhere in the world.
Consultants are well trained travel experts. They travel for work too, so they can give the best advice. Some consultants specialize in certain products and destinations, and others try to keep a broad view of the travel experiences available.
Every Travelworld centre has access to over one million airfares through our unique database, state of the art systems to give access to other specials and deals.
Travelworld centres specialise in package tours, independent travel, cruising, and airfares.
Because all Travelworld centres are franchised they are on the whole managed by the people who own them. That ensures you get personal service. They want to keep doing business with you, so they make sure the service is excellent and the price is competitive.
What are Travelworld's plans for the future?
…shaping the future of travel…
The Group's development strategy is to continue to build the Travelworld brand through acquisition and generic growth of established travel centre operators
Its vision is to provide the best 'value proposition' in the Australian travel industry for Travelworld's franchise and affiliate programs.
Travelworld is committed to delivering a clear strategy for the future. Long term our vision is to position Travelworld as the leader in the travel industry, but to do this, we will focus our attention on the critical issues that must be addressed immediately. The four key priorities are:
1) Developing a strong brand -
The travel industry is already recognising Travelworld as a strong agency group in its own right, but we must position our brand very clearly in the minds of the travelling public. We will be undertaking a major strategic campaign that all franchisees, management and staff will participate in.
2) Developing a Travelworld culture and identity -
Developing a culture within any business is driven by the people within the business. It is based on how we work together and already people are recognising Travelworld as a group working cohesively and diligently while having some fun at the same time.
3) Supporting franchisees -
Franchisees and their businesses are our key priority. Travelworld will work closely with them to build the value proposition so they receive the best commissions, alternative revenue sources, and reap the benefits of our buying potential.
What is Travelworld's marketing strategy? Our short term target is to move the Travelworld brand to a section of the market currently unoccupied. Travelworld will continue to offer a comprehensive product range but will introduce new facilities to provide an enjoyable travel booking experience.
Company history Jetset Travelworld is the largest travel agency network in Australia in terms of agency numbers.
In the 12 months to April 2002 Jetset Travelworld built a network of almost 740 travel agency franchises by acquiring the agency networks of National World Travel, Travelworld, Traveland (150 franchisees from the original 285) and Jetset.
This rapid growth was escalated by the collapse of Ansett Airlines Limited (the former owner of the Traveland agency group) and the decision by Ansett's former parent, Air New Zealand Limited, to sell its retail interests in the Jetset agency group.
Jetset Travelworld is made up of two branded agency networks, Jetset and Travelworld. The travel agency sector in Australia is continuing to change as independent operators are forced to become more specific with their products and target markets, or join large buying groups and national brands to benefit from more competitive pricing, national marketing, training and business development assistance.