Travelworld Coffs Harbour

• Shop 87
• Park Beach Plaza
• COFFS HARBOUR
• NSW 2450

Phone:

(02) 6652 6766

TRAVELWORLD COFFS HARBOUR - YOUR AWARD-WINNING LOCAL AGENCY!

Travelworld Coffs Harbour has been in operation for over 18 years servicing both leisure clients and corporate accounts in Coffs Harbour and surrounding regions.  It is locally owned and operates under a franchise agreement with Travelworld, the largest travel franchised network in Australia.

Travelworld Coffs Harbour has recently been the recipient of a swag of awards including:

Kate Bennett 
Travelworld NSW/ACT Outstanding Achievement 2010

BEST Travelworld office in Australia 2007
BEST Travelworld office in NSW/ACT 2007
BEST Franchised Business in the Coffs Harbour region 2008

QANTAS HOLIDAYS PREMIUM AGENCY 2009
TOP ACHIEVERS GROUP Garuda Orient Holidays 2009
GOLD PARTNER APT World Discoveries 2008/2009/2010
PREMIUM PARTNER P & O Cruises 2008

HIGHEST SELLER Tasmania’s Temptations Holidays 2007/2008/2009 
HIGHEST SELLER Kirra Tours New Zealand 2007/2008/2009/2010
HIGHEST SELLER Fiesta Holidays Maldives & Mauritius 2007

We have been providing travel solutions in the region for the NSW Government for the past 5 years.  We are extremely proud of winning the tender which recognizes our commitment to customer service and the high level of our staff professionalism and knowledge.

The recent merger of Qantas Holidays, Qantas Business Travel and the Travelworld Group is a strategic alignment which has brought together some of the strongest brands in travel – making the group well positioned to achieve market leadership longterm.   The vision of the company aims to be Australia’s leading integrated, full-service leisure and corporate travel group.

Travelworld Coffs Harbour is a member of AFTA (Australian Federation of Travel Agents), IATA accredited, and full members of the Travel Compensation Fund, which affords complete consumer protection to our valued clients.

The agency is open from:

9.00am to 5.00pm Monday – Wednesday
9.00am to 6.00pm Thursday
9.30am to 5.00pm Friday (Staff Training 8.00am – 9.30am)
9.00am to 12noon Saturday

APPOINTMENTS ARE ENCOURAGED.

We know you are busy, so if you would like to make your next appointment with one of our travel specialists, call us now on 0266526766 (after hours appointments can be made to suit).

Why book with Travelworld Coffs Harbour? 

1.     All our team members are senior travel consultants with a minimum of 10 years travel industry experience. Each consultant is widely travelled and experienced in all aspects of domestic and international travel, and has a total commitment to the delivery of the highest levels of customer service.  We are highly trained travel professionals and guarantee you prompt up-to date advice and destination information.

2.     We guarantee to return all communications on the same day.  All emails are regularly checked by each consultant throughout the day. This ensures prompt attention to all enquiries and up-to-the-minute information on the latest travel specials.

3.     Appointments are highly recommended by our consultants.  This ensures that you can schedule a time convenient to you and enables the consultant to have all relevant information available prior to the appointment.

4.     Each of our consultants has successfully completed the mandatory Financial Services Reform Act (FSRA) Travel Insurance training.

5.     Travelworld Coffs Harbour is a partner in the Charter for Safe Travel – a joint initiative with the Department of Foreign Affairs and Trade (DFAT). This enables our consultants to access up-to-date Department of Foreign Affairs and Trade advice and destination information.

6.     As a member of one of Australia’s largest travel groups Travelworld (over 700 offices Australia wide!) our airfares, hotel rates, car hire prices and travel packages are some of the most competitively priced in Australia.  GUARANTEED!!!!

7.     You will have access to our popular Travelworld lay-by program. Simply pay the required deposit on confirmation of your reservation and an account will be opened up on your behalf, enabling you to make payments when convenient to you.  The only requirement is that all monies must be received, generally,  45 days prior to your departure date. 

8.     Once received, all travel documentation is thoroughly checked on your behalf by our consultants, who use a comprehensive 34-point checklist to ensure there are no mistakes.

9.     You will receive an Overseas Travellers Pack with your final documents which includes departure cards, baggage labels, Travellers Medical and Vaccination Center information, tips from the Department of Foreign Affairs and Trade, Quarantine information, Tax Back for Travellers advice and the Travelworld Travelwise Holiday Planner.

10.  Travelworld Coffs Harbour now offer you FlyBuys points on your travel purchases  (some exclusions apply) .  If  you are a member you need to advise us your membership number and you will receive 2 points for every  $5.00 you spend (conditions apply).

11. And the best reason - You pay NO MORE to book your holiday with us and receive all the benefits listed above!  In fact, we guarantee you the lowest prices available to us on all travel products.

Profiles

Greta Lindsay

Greta has been the owner/operator of the agency since 1990. There are very few countries in the world the Greta has not travelled to and prior to her marriage she worked on board P&O ships travelling the world for 10 years.

These days she can be found in the "back" office working AT her business not IN the business.

Alicia Clark

Alicia is a senior travel specialist. She has been in the travel industry (forever) since 1989 - 18 years, with Travelworld Coffs Harbour for 16 years.

She has received many awards during her time in the industry, including Travel Consultant of the Year and most recently Number 1 National Travelworld Consultant of the Year!!!

Alicia embraces destination and professional training and has received certificates for being a New Zealand expert, Las Vegas know-it-all, Disney Specilaist Star and Small Ship cruising specialist, just to name a few.

Alicia has travelled extensively, destinations include Fiji, Bali (numerous times), Malaysia including Penang and Kuala Lumpur, Hong Kong, America, Egypt, Europe, Tasmania, North Queensland, the Queensland Islands, Cruised the Caribbean, the QE2 (Queen Elizabeth) transatlantic, P&O's Pacific Sky, Pacific Sun and the Pacific Dawn, Nepal, Amsterdam, Bordeaux in France, French Polynesia (Tahiti) and most recently the U.K including Scotland and extensively through Wales.

Andrew Wellington

Andrew was announced at the Travel Weekly Travel Industry awards held in Sydney as BEST ADVENTURE TRAVEL CONSULTANT IN AUSTRALIA 2009

Andrew is a local boy who has been back in Coffs for the past 14 years. He has been in travel since 1997. He previously worked in corporate travel and was involved in the development of sports travel.

Andrew has lived in London and travelled through Europe, USA, Canada, Jordon, Israel, Egypt, Turkey, Nepal, Greece, Bali, Fiji, Cook islands, New Zealand, Vanuatu and most areas in Australia.

Kate Bennett

Kate was announced at the Travel Weekly Travel Industry awards held in Sydney as BEST REGIONAL TRAVEL CONSULTANT IN AUSTRALIA 2009

She has also received Travelworld's NSW/ACT Outstanding Achievement Award 2010.

Kate is a Senior Travel Specialist who has been in the industry for 10 years. She prides herself on her excellent client service skills which is proven by her large number of repeat clientele.

Kate is well-travelled, having visited various destinations in Europe (including France, Italy, Germany, Austria, Switzerland and the Netherlands), the UK and Ireland, Hong Kong, Singapore, Bali (numerous times-most recently March 2009) , the Cook Islands, New Zealand and Fiji.